Cooler Master - Feedback

If this is for a specific customer service representative, please choose one below:

Jeremy Marvin Miguel Ruben Customer/Technical Support Team

Please rate your experience with the Cooler Master Customer service team.

Excellent
5

Congratulation to the following monthly giveaway winners:
May 2011 (UCP 700W) - Tom C. from Syracuse, NY
June 2011 (V6 GT) - Andrew S. from Martinburg, WV
July 2011 (GX 650W) - Alton G. from Austin, TX
CM representative will contact you soon via email or phone.

Valued Customer:

The Cooler Master family would like to thank you for your patronage. Cooler Master appreciates your support. We want to be certain we are meeting your expectations and needs for services. Please take a few minutes to tell us about the experiences you have had with the Cooler Master customer support staff.

Please indicate your opinion in the following 4 categories:

a.	The customer support representative handled my request quickly.
	Excellent 5	Good 4	Average 3	Poor 2	Bad 1

b.	The customer support representative was knowledgeable about the product
	Excellent 5	Good 4	Average 3	Poor 2	Bad 1

c.	The customer support representative did a great job.
	Excellent 5	Good 4	Average 3	Poor 2	Bad 1

d.	The customer support representative was courteous.
	Excellent 5	Good 4	Average 3	Poor 2	Bad 1

3)	What form of method did you use to contact Cooler Master? Check all that applies:
	Telephone	Email	Live Chat	Forum

4)	Could you please take a few minutes to elaborate on your opinion of Cooler Master's customer service and what area you would like to see improvements in?


5)	reCAPTCHA security code (space between words):

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