Cooler Master - Feedback

If this is for a specific customer service representative, please choose one below:

Alan Barraza Marvin Ruelas Both

Please rate your experience with the Cooler Master Customer service team.

Excellent
5

Congratulation to 2010 April's monthly giveaway winner: Po-Chin Y. from Santa Monica, CA, May's monthly giveaway winner: Kenneth L. from Corpus Christi, TX, June's monthly giveaway winner: Gabriel C. from Ashburn, VA.
CM representative will contact you soon via email or phone.

Valued Customer:

The Cooler Master family would like to thank you for your patronage. Cooler Master appreciates your support. We want to be certain we are meeting your expectations and needs for services. Please take a few minutes to tell us about the experiences you have had with the Cooler Master customer support staff.

Please indicate your opinion in the following 4 categories:

a.	The customer support representative handled my request quickly.
	Excellent 5	Good 4	Average 3	Poor 2	Bad 1

b.	The customer support representative was knowledgeable about the product
	Excellent 5	Good 4	Average 3	Poor 2	Bad 1

c.	The customer support representative did a great job.
	Excellent 5	Good 4	Average 3	Poor 2	Bad 1

d.	The customer support representative was courteous.
	Excellent 5	Good 4	Average 3	Poor 2	Bad 1

3)	What form of method did you use to contact Cooler Master? Check all that applies:
	Telephone	Email	Live Chat	Forum

4)	Could you please take a few minutes to elaborate on your opinion of Cooler Master's customer service and what area you would like to see improvements in?


Participate in our monthly giveaway?

The following information will only get submitted if you checked the 'Participate' box above

(*) indicates required fields in order to be entered into this month's giveaway Rules and Terms & Conditions
Would you like to subsribe to the following newsletters?
* CM North America CSX Focus Group Beta Testing
Contact Information:
* Name	* E-mail
* Address Line 1	* Phone (i.e. 9096739880)
Address Line 2	Gender	Male Female
* City	Age
* State	User Type
* Country
* Zipcode